Shipping & Returns
Shipping Information 📦
At Leandra's Wonderland, we strive to deliver your favorite pieces to you as quickly and efficiently as possible. Here's everything you need to know about our shipping policies:
Domestic Shipping (USA) 🇺🇸
- Delivery Time: 3 to 5 business days
- Shipping Cost: Calculated at checkout based on your location and order size.
- Tracking: You will receive a tracking number via email once your order has shipped. 📧
International Shipping 🌍
- Delivery Time: 7 to 15 business days
- Shipping Cost: Calculated at checkout based on your location and order size.
- Tracking: You will receive a tracking number via email once your order has shipped. 📧
Note: Delivery times may vary depending on customs processing times in your country. We appreciate your patience! 🙏
Returns & Exchanges 🔄
Your satisfaction is our top priority! If for any reason you are not completely happy with your purchase, we are here to help. Please read our returns and exchanges policy below:
Returns Policy
- Eligibility: Items must be returned within 30 days of receipt. They must be in original condition, unworn, unwashed, and with all tags attached.
- Process: To initiate a return, please email us at support@leandrasstudio.com with your order number and reason for return. We will provide you with return instructions. 📧
- Refunds: Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to reflect in your account. 💳
Exchanges
- Eligibility: Items must be exchanged within 30 days of receipt. They must be in original condition, unworn, unwashed, and with all tags attached.
- Process: To exchange an item, please email us at support@leandrasstudio.com with your order number, the item you wish to exchange, and the new item/size you would like. We will provide further instructions. 📧
- Shipping Cost: You are responsible for the return shipping cost of the original item. We will cover the shipping cost of the new item. 🚚
Questions? We're Here to Help! 🥰
If you have any questions or need assistance, please don't hesitate to reach out to our customer support team at support@leandrasstudio.com. We're always happy to help! 😊
Thank you for shopping with Leandra's Studio. We appreciate your support and look forward to serving you again! 🌸
With love, The Leandra's Studio Team 💖